Welcome to Threshold Furnish Shop. These Terms and Conditions govern your use of our website and purchases from our carefully curated collection of home furnishings. By accessing our site and making purchases, you agree to these terms in their entirety.
1. Website Usage and Intellectual Property
1.1 Acceptance of Terms
By accessing and using homes-furnitures.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.
1.2 Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and website design, is the property of Threshold Furnish Shop and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
1.3 User Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating accounts or making purchases
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not attempt to gain unauthorized access to any portion of the website
- Not use any automated systems to extract data from our website
2. Products and Services
2.1 Product Descriptions
Threshold Furnish Shop takes great care to accurately describe our furniture collections, including bar carts, bedroom furniture, dining sets, and other home furnishings. While we strive for accuracy, slight variations in color, texture, or dimensions may occur due to monitor settings and natural material characteristics.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you promptly and provide a full refund if payment has been processed.
2.3 Custom and Made-to-Order Items
Custom or made-to-order furniture cannot be returned or exchanged due to their personalized nature, unless they arrive damaged or defective.
3. Ordering and Payment
3.1 Order Process
When you place an order through our website, you are making an offer to purchase goods subject to these Terms and Conditions. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
3.2 Order Confirmation
All orders are processed within 1-2 business days after payment confirmation. You will receive an order confirmation email once your payment has been verified.
3.3 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed through secure payment gateways. We do not store your complete payment card information on our servers.
3.4 Pricing and Taxes
All prices are listed in US dollars. Customers are responsible for any customs duties, import taxes, or other fees imposed by their country’s customs authorities.
4. Shipping and Delivery
4.1 Shipping Methods and Timeframes
We offer two shipping options:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
- Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment
4.2 Shipping Areas
We ship globally, excluding Asia and select remote areas. Delivery times may vary based on your location and customs processing.
4.3 Delivery Responsibilities
Once your order is shipped, you will receive tracking information. It is your responsibility to:
- Provide an accurate delivery address
- Be available to receive the delivery or make alternative arrangements
- Inspect items upon delivery for visible damage
If you are not available to receive your delivery, additional fees may be incurred for redelivery or storage.
5. Returns, Exchanges and Refunds
5.1 Return and Exchange Policy
We want you to be completely satisfied with your Threshold Furnish Shop purchase. We accept returns and exchanges within 15 days of your receipt of the item, provided the item meets the following criteria:
- In the same condition as received
- Unused and unworn
- All original tags attached
- In original packaging with all parts included
- Accompanied by receipt or proof of purchase
5.2 Non-Returnable Items
The following items cannot be returned or exchanged:
- Custom or made-to-order furniture
- Beds and mattresses
- Assembled furniture that has been disassembled
- Items marked “final sale” or “clearance”
5.3 Return Process
To initiate a return or exchange:
- Complete our Returns & Exchanges Request Form and email it to [email protected] within 15 days of receiving your order
- Wait for approval from our customer service team (response within 2 business days)
- If approved, repackage the item securely in its original packaging with all parts and documentation
- Affix the provided return shipping label and ship to our returns address
5.4 Refund Information
Refunds will be processed to your original payment method:
- Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days after we receive your return
- PayPal: 3-5 business days after we receive your return
Original shipping fees are non-refundable unless the return is due to our error or a defective product.
5.5 Return Shipping Costs
Return shipping costs are handled as follows:
- Customer preference returns (size, color, etc.): Customer responsible for return shipping costs
- Our error or defective products: We provide prepaid shipping labels and cover all associated costs
6. Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately at [email protected] with photos of the damage and your order number. We will arrange for a replacement or refund as quickly as possible.
Important: You must report damaged or defective items within 48 hours of delivery to be eligible for a replacement or refund.
7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your data.
8. Limitation of Liability
Threshold Furnish Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products. Our total liability for any claim arising from these Terms and Conditions or your use of the website shall not exceed the purchase price of the product in question.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Oklahoma, United States. Any disputes arising from these terms or your use of our website shall be resolved in the state or federal courts located in Oklahoma City, Oklahoma.
10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the modified terms.
11. Contact Information
For questions about these Terms and Conditions or any other inquiries, please contact us:
Email: [email protected]
Mail: Threshold Furnish Shop
4826 Meadow Drive
Oklahoma City, OK 73107
USA
We typically respond to all inquiries within 1-2 business days.
